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Technical & IT Support
B2B tech support for HP, Xiaomi, Fleet Complete, Apple ... , troubleshooting, workflow automation.
Business & Financial Management
Workflow automation, ERP implementation, accounting systems.
Travel & Tourism Industry
Extensive knowledge of global destinations, tour operations, and B2B travel sales.
IT & Process Optimization
B2B technical support
Troubleshooting hardware and software issues
Workflow automation and optimisation
Database development: 4D, PostgreSQL-Xojo
ERP integration: Dynamics NAV (aligned with French accounting standards)
Software solutions: Developed proprietary tools like TourBookerβ’
VoIP systems, VPN, LAN & WAN networks
Google Workspace
Google Sheets & Microsoft Excel including scripting and Dashboard designs
Implemented computer-based accounting systems (Sage 50, Xero, Microsoft Dynamics 365)
Designed Accounts Receivable/Payable workflows
Integrated financial processes with IT tools (payment system API implementation ...)
Sales & Negotiation
Client relationship management, contract negotiations, and competitive pricing strategies.
Creative & Design Tools
Adobe InDesign, Illustrator, Photoshop.
Languages
Fluent in Dutch, French and English
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